Privacy Policy for HIWLive.com

Effective Date: April 11, 2023
Last Updated: October 9, 2025

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1. Commitment to Privacy and Transparency

HIW, LLC (“we,” “our,” or “us”), registered in the State of Washington, USA, owns and operates HIWLive.com, a global wellness-education platform.
We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and share data in compliance with:

• GDPR – General Data Protection Regulation (European Union)

• PDPL – Argentina’s Personal Data Protection Law (Law 25.326)

• CCPA – California Consumer Privacy Act (United States)

By accessing or using our website, services, or communications, you confirm that you have read and understood this Privacy Policy and agree to its terms.

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2. About HIW Live

HIWLive.com provides access to wellness programs, resources, and educational content that support informed lifestyle decisions.
All information is educational in nature and never intended as medical advice, diagnosis, or treatment. HIW promotes self-empowerment through science-based and heart-aware wellness education.

 

3. Information We Collect

We collect only the data necessary to provide services, enhance quality, and communicate responsibly.

a. Personal Identifiable Information (PII)

• Name, email address, phone number, or other contact details you choose to share.

• Billing or shipping details (if applicable).

• Secure payment information processed by third-party providers (Wix Payments, PayPal, or Stripe).

b. Wellness Information

• Voluntary responses in forms or communications related to your educational participation.

HIW does not collect or store personal medical records or diagnostic data.

c. Technical and Usage Data

• IP address, device type, browser, operating system, session duration, and site usage patterns.

• Analytics data for improving accessibility and performance.

d. Communication Records

• Emails, forms, or messages exchanged through platforms such as WhatsApp or Zoom.

 

4. Purpose and Legal Basis for Processing

We use collected information solely to:

• Provide and personalize educational services.

• Enhance website security and functionality.

• Fulfill contractual or payment obligations.

• Comply with legal requirements.

Lawful bases under GDPR Articles 6–7: Consent, Contract Performance, Legitimate Interest, and Legal Compliance.  Consent may be withdrawn at any time by emailing hiwlives@gmail.com.

5. Special Categories of Data

HIW does not request sensitive information (e.g., religious beliefs, ethnicity, health diagnoses).
If you voluntarily share such data, it is treated as confidential and used only to support your requested interaction.

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6. Cookies and Tracking

Cookies help us understand how visitors engage with our content.

Types Used

• Essential Cookies – maintain core functionality.

• Performance Cookies – measure usage and speed.

• Analytics Cookies – improve future content and navigation.

You can disable cookies in your browser settings; some features may operate differently.

 

7. Data Sharing and Third-Party Processors

We never sell, rent, or lease your data. Information is shared only with trusted third parties who help us operate HIWLive.com securely and effectively. Each provider follows strict confidentiality, security, and compliance standards consistent with GDPR, PDPL, and CCPA regulations.

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Our current and potential service partners include:

• Wix.com – website hosting, infrastructure, and site performance management.

• Zoom – virtual educational sessions, group calls, and video communication.

• WhatsApp Business – direct communication for scheduling and program support.

• Google Workspace – secure email, document, and form management.

• PayPal – secure online payment processing for products and services.

• Stripe – (potential future use) secure alternative payment processing.

• Google Analytics – (potential future use) anonymous traffic analytics to improve user experience and content relevance.

• Podbean – podcast hosting and streaming service for HIW Live educational content.

 

All these partners are industry-standard platforms with independently verified compliance frameworks. Each acts as a data processor for limited, defined purposes and is contractually bound to use your information only as required to provide their service.

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Authorized Personnel:
Access to personal data within HIW Live is limited to Susan Tomasini and Derek Tomasini, who uphold strict confidentiality and data-handling protocols.

Legal Disclosure:
We may disclose personal data only when legally required, to comply with a court order or regulatory request, or to protect the rights, property, or safety of HIW Live, its users, or others.

 

8. International Transfers

Data may be stored or processed in the United States or other countries where our providers operate (e.g., Israel for Wix).
Transfers follow recognized safeguards such as Standard Contractual Clauses (SCCs) and adequacy determinations under GDPR Article 46.

 

9. Data Security

We use multi-layer protections including: SSL encryption, secure servers, firewalls, multi-factor authentication, and continuous monitoring.
Should a data breach occur, we will notify affected users as required by law (GDPR Articles 33–34).

 

10. Data Retention

Personal data is retained only as long as needed to provide services, fulfill legal requirements, or resolve disputes.
Anonymized aggregated data may be retained for research and analytics.

 

11. Your Rights

Depending on jurisdiction:

GDPR (EU/EEA) – Access, rectify, erase, restrict, object, port data, or complain to your supervisory authority.
CCPA (California) – Know, delete, opt out of sharing, and exercise rights without discrimination.
PDPL (Argentina) – Access, update, correct, withdraw consent, or complain to the Agencia de Acceso a la Información Pública (AAIP).

To exercise any right, email hiwlives@gmail.com with the subject “Privacy Request.”

 

12. Children’s Privacy

HIWLive.com serves individuals aged 18 and older. Information from minors is deleted promptly if identified.

 

13. Links to External Sites

Our website may link to educational or professional resources. External sites operate independently; please review their policies before sharing data.

 

14. Contact Information

Email: hiwlives@gmail.com
Entity: HIW, LLC – State of Washington, USA

 

15. Policy Updates

Updates will be posted on this page with revised dates. Material changes may also be announced by email or site notification.

 

16. Summary Statement

At HIW Live, we honor your privacy with the same care we bring to wellness education. We collect only what is essential, protect it diligently, and uphold your right to clarity, security, and trust.
Our commitment is to science-based integrity, ethical responsibility, and heart-aware connection.