Privacy Policy for HIWLive.com

Effective Date: January 23, 2025

Last Updated: April 6, 2026

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1. Commitment to Privacy and Transparency

HIW, LLC (“we,” “our,” or “us”), registered in the State of Washington, USA, owns and operates HIWLive.com, a global wellness-education platform.
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data in compliance with applicable privacy laws, including:

• GDPR – General Data Protection Regulation (European Union)

• PDPL – Argentina’s Personal Data Protection Law (Law 25.326)

• CCPA/CPRA – California Consumer Privacy Act, as amended by the California Privacy Rights Act (United States)

By accessing or using our website, services, or communications, you confirm that you have read and understood this Privacy Policy.

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2. About HIW Live

HIWLive.com provides access to wellness programs, resources, and educational content that support informed lifestyle decisions.
All information is educational in nature and never intended as medical advice, diagnosis, or treatment. HIW promotes self-empowerment through science-based and heart-aware wellness education.

 

3. Information We Collect

We collect only the data necessary to provide services, enhance quality, and communicate responsibly.

a. Personal Identifiable Information (PII)

• Name, email address, phone number, or other contact details you choose to share.

• Billing or shipping details (if applicable).

• Secure payment information processed by third-party providers (Wix Payments, PayPal, or Stripe).

b. Wellness Information

• Voluntary responses in forms or communications related to your educational participation.

HIW does not collect or store personal medical records or diagnostic data.

c. Technical and Usage Data

• IP address, device type, browser, operating system, session duration, and site usage patterns.

• Analytics data for improving accessibility and performance.

d. Communication Records

• Emails, forms, or messages exchanged through platforms such as WhatsApp or Zoom.

 

4. Purpose and Legal Basis for Processing

We use collected information solely to:

• Provide and personalize educational services.

• Enhance website security and functionality.

• Fulfill contractual or payment obligations.

• Comply with legal requirements.

Where applicable under GDPR, our lawful bases for processing include consent, contract performance, legitimate interests, and legal compliance. Where processing is based on consent. Consent may be withdrawn at any time by emailing hiwlives@gmail.com.

5. Special Categories of Data

HIW does not request medical records, diagnoses, or other highly sensitive personal information unless clearly necessary for a specific requested interaction. If you voluntarily share limited wellness-related or other sensitive information in forms, emails, or sessions, it will be treated as confidential and used only as reasonably necessary to support your requested interaction, fulfill legal obligations, or protect safety where required by law.

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6. Cookies and Tracking

Cookies help us understand how visitors engage with our content.

Types Used

• Essential Cookies – maintain core functionality.

• Performance Cookies – measure usage and speed.

• Analytics Cookies – improve future content and navigation.

You can disable cookies in your browser settings; some features may operate differently.

 

7. Data Sharing and Third-Party Processors

We never sell, rent, or lease your data. Information is shared only with trusted third parties who help us operate HIWLive.com securely and effectively. Each provider follows strict confidentiality, security, and compliance standards consistent with GDPR, PDPL, and CCPA regulations.

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Our current service providers include:

• Wix.com – website hosting, infrastructure, and site performance management.

• Zoom – virtual educational sessions, group calls, and video communication.

• WhatsApp Business – direct communication for scheduling and program support.

• Google Workspace – secure email, document, and form management.

• PayPal – secure online payment processing for products and services.

• Stripe – secure online payment processing for products and services.

• Google Analytics – website analytics used to improve user experience, accessibility, and content relevance.

• Podbean – podcast hosting and streaming service for HIW Live educational content.

 

All these partners are industry-standard platforms with independently verified compliance frameworks. Each provider is used only for limited, defined operational purposes and is expected to apply appropriate confidentiality, security, and compliance standards.

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Authorized Personnel:
Access to personal data within HIW Live is limited to Susan Tomasini and Derek Tomasini, who uphold strict confidentiality and data-handling protocols.

Legal Disclosure:
We may disclose personal data only when legally required, to comply with a court order or regulatory request, or to protect the rights, property, or safety of HIW Live, its users, or others.

 

8. International Transfers

Data may be stored or processed in the United States or other countries where our providers operate (e.g., Israel for Wix).
Transfers follow recognized safeguards such as Standard Contractual Clauses (SCCs) and adequacy determinations under GDPR Article 46.

 

9. Data Security

We use multi-layer protections including: SSL encryption, secure servers, firewalls, multi-factor authentication, and continuous monitoring.
Should a data breach occur, we will notify affected users as required by law (GDPR Articles 33–34).

 

10. Data Retention

Personal data is retained only as long as needed to provide services, fulfill legal requirements, or resolve disputes. De-identified or aggregated data may be retained for internal analytics, service improvement, and research purposes.

 

11. Your Rights

Depending on jurisdiction:

• GDPR (EU/EEA) – Access, rectify, erase, restrict, object, port data, or complain to your supervisory authority.

• CCPA/CPRA (California) – Know, access, correct, delete, opt out of certain sharing or sale where applicable, limit the use of sensitive personal information where applicable, and exercise rights without discrimination.

• PDPL (Argentina) – Access, update, correct, withdraw consent, or complain to the Agencia de Acceso a la Información Pública (AAIP).

To exercise any applicable privacy right, email hiwlives@gmail.com with the subject “Privacy Request.”

 

We may need to verify your identity before fulfilling your request and will respond within the time required by applicable law.

 

12. Children’s Privacy

HIWLive.com serves individuals aged 18 and older. Information from minors is deleted promptly if identified.

 

13. Links to External Sites

Our website may link to educational or professional resources. External sites operate independently; please review their policies before sharing data.

 

14. Contact Information

Email: hiwlives@gmail.com
Entity: HIW, LLC – State of Washington, USA

 

15. Policy Updates

Updates will be posted on this page with revised effective or update dates. Material changes may also be announced by email, site notification, or both, where appropriate.

 

16. Summary Statement

At HIW Live, we honor your privacy with the same care we bring to wellness education. We collect only what is essential, protect it diligently, and uphold your right to clarity, security, and trust.
Our commitment is to science-based integrity, ethical responsibility, and heart-aware connection.